Key Facts

• 76% of Italians are concerned (48% seriously) about people obtaining and using their credit or debit cards, while 56% are concerned (28% seriously) about security when shopping or banking online
• 58% will not bank or shop with anyone who they can’t trust to protect their identity and privacy
• 13% of Italians have switched banks or retailers and one in ten have considered doing so because they are unconvinced with how their privacy and identity are protected